At Prime Youth Aesthetics & Wellness, our care is built on an education first approach. Many patients come to us feeling frustrated, overwhelmed, or unsure about changes in their body or health. Our role is not to pressure you into treatments, but to help you understand what may be happening, what options exist, and what can realistically help. We believe that when patients are informed, they feel more confident, empowered, and in control of their health decisions. Our goal is not only to help you feel better, but to help you better understand your body, your wellness, and the reason behind every recommendation we make.

We prioritize open conversations, thoughtful evaluations, and personalized care. Every treatment plan is designed around your goals, medical history, and comfort level. We want every patient to leave our clinic with clarity, knowledge, and confidence, never confusion or pressure. When you choose to move forward with care, it is because you feel informed and supported.

Safety and clinical integrity are equally important to us. Our treatments are guided by medical research, best practices, and ongoing professional education. Our licensed providers regularly attend advanced trainings, conferences, and collaborate with experienced leaders in the field to stay current in aesthetics and wellness medicine. We maintain high standards of care and only offer treatments we are fully trained in and confident performing. Your safety, well being, and long term health always come first.

At its core, our clinic is about partnership. We are here to help you understand your health, make informed choices, and feel supported every step of the way.

Prime Youth Aesthetics & Wellness accepts all major credit and debit cards, Apple Pay, Zelle, cash, and HSA/FSA cards. Please note that a 3% processing fee applies to credit and debit card transactions. HSA/FSA payments are subject to your plan’s eligibility guidelines.

Yes, we do accept HSA (Health Savings Account) and FSA (Flexible Spending Account) cards. These accounts allow you to use pre-tax funds for eligible healthcare expenses.At checkout, simply provide your HSA or FSA card (or card information), and the payment will process just like a regular card transaction, as long as funds are available in your account. Please note that final approval of charges is determined by your individual HSA/FSA plan administrator. In some cases, your provider may request additional documentation or paperwork to verify medical eligibility.

We are an out-of-network provider and have opted out of Medicare. However, there are exceptions, including advanced imaging where you may get coverage. If you have out-of-network benefits, Prime Youth Aesthetics & Wellness will provide you with a super-bill for you to submit to your insurance carrier

Yes. We offer patient financing through Cherry, which allows you to break treatments into manageable monthly payments. Visit our financing page to learn more about options and eligibility HERE.

Our medical aesthetics and wellness clinic is located at 4625 First Street Suite 280, Pleasanton, CA 94566. We are on the second floor at the corner of First Street and Abbie Street, in the heart of Downtown Pleasanton, within walking distance of local restaurants, shops, and coffee spots.

Yes. We serve patients throughout California, both in person and through secure telehealth services when appropriate. We may also travel for select treatments such as neurotoxins, chemical peels, and IV therapy. Visit our travel services page for more details.

Yes. Street parking and a nearby parking lot are both available for patients visiting our Pleasanton clinic.

You can reach our office by phone at 925-858-4429 or by email at info@primeyouthaesthetics.com. Our team strives to respond promptly; please allow 1–2 business days for a reply.

Our clinic hours are Monday through Friday, 10:00 AM – 6:00 PM.

We do accept walk-ins when availability allows. However, we prioritize scheduled appointments to ensure dedicated provider time. We recommend calling our clinic in advance to check same-day availability.

Your first visit to our Pleasanton wellness clinic includes time to discuss your goals, review medical history, answer questions, and go over risks, benefits, and treatment expectations. We also review pricing and obtain informed consent before any treatment begins. Some services require a separate consultation visit. Please contact our office to confirm requirements for your specific treatment.

Yes. We offer secure telehealth consultations for patients located in California, depending on the service. Contact our clinic to schedule a virtual visit.

Yes. Every patient receives consultation time to ensure treatments are safe, appropriate, and personalized. Some procedures require a dedicated consultation appointment prior to treatment day.

Yes. All treatments at Prime Youth Aesthetics & Wellness are performed by licensed, medically trained professionals. We maintain high clinical standards and follow established medical guidelines to ensure patient safety and quality care.

Yes. Our team of trained staff, nurses, and nurse practitioners operates under the supervision of a medical doctor. Learn more about our providers on our About Us page  HERE.

Appointments canceled, rescheduled, or missed with less than 24 hours’ notice are subject to a $50 fee. This policy helps us protect provider time and remain available for other patients seeking care.

Yes. A $50 deposit is required to secure your appointment and is applied toward your treatment cost. If a refund to the original payment method is necessary, a 3% processing fee may apply.

We ask patients to arrive on time and notify us as soon as possible if running late. Depending on the day’s schedule, we may need to shorten or reschedule your visit to avoid delaying other patients.

Completed services are non-refundable. Prepaid packages may be converted to in-clinic credit when appropriate. Refunds to the original payment method may be issued in select circumstances.

Yes, you may bring one guest with patient consent. Due to room size and to maintain a calm clinical environment, we ask that guests remain respectful and quiet during treatments.

While we do not have a standing referral program, we periodically offer referral incentives such as discounts or gift cards. Contact our office for current promotions. We strictly follow patient privacy laws and do not share personal health information.